Contact Us
Need help with an order or have a question about TRESSKIND? Contact our support team at:
Our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding public holidays. We usually respond within one business day. Please check your spam or junk folder if you do not see our reply.
Order Tracking
Once your order ships, we will send a confirmation email containing your tracking number. You can track your shipment through the carrier link in that email or at:
Tracking information may take several business days to update after dispatch.
Order Support
Please include the following information when contacting us about an order:
- Your full name
- Order number
- Email address used at checkout
- A short description of the issue
- Photos of damaged or incorrect items, when applicable
Sending one complete email helps our team review your request efficiently. Additional information about ordering, shipping, and returns is available in our FAQ Help Center.
Company Information
Brand:
Tresskind
Legal Operating Entity:
HEBEI YIXUN TECHNOLOGY CO., LTD.
Registered Business Address:
Unit 1-1-1001, Sunac Zhenyue Mansion, No. 367 Jianhua South Street, Yuhua District, Shijiazhuang City, Hebei Province
Unified Social Credit Code:
91130108MACA158R9M
Customer Support Email:
support@tresskind.com
Important Return Address Notice
The registered business address above is provided for business identification purposes.
Please do not send returns to this address unless our customer support team specifically instructs you to do so.
Approved returns must be sent only to the return address provided in your return authorization instructions.
For complete return procedures, please review our Refund & Return Policy.