Privacy Policy

Last updated: September 4, 2026

1. Introduction

This Privacy Policy explains how HEBEI YIXUN TECHNOLOGY CO., LTD., operating the Tresskind brand ("Tresskind," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

Tresskind is a store brand operated by HEBEI YIXUN TECHNOLOGY CO., LTD.

For purposes of applicable privacy laws, HEBEI YIXUN TECHNOLOGY CO., LTD. is responsible for the processing of personal information as described in this Privacy Policy where it acts as the applicable data controller or business.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Company Information

Brand:
Tresskind

Legal Operating Entity / Data Controller:
HEBEI YIXUN TECHNOLOGY CO., LTD.

Registered Business Address:
Unit 1-1-1001, Sunac Zhenyue Mansion, No. 367 Jianhua South Street, Yuhua District, Shijiazhuang City, Hebei Province

Unified Social Credit Code:
91130108MACA158R9M

Privacy Contact:
support@tresskind.com

For general customer service or order-related inquiries, please contact:

support@tresskind.com

3. Personal Information We Collect

The personal information we collect depends on how you interact with Tresskind.

3.1 Information You Provide to Us

When you place an order, create an account, contact us, submit a form, subscribe to communications, or otherwise interact with our website, we may collect information such as:

  • Name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Account information, where applicable;
  • Order and transaction information;
  • Product selections and purchase history;
  • Customer support communications;
  • Information submitted through contact forms;
  • Marketing preferences;
  • Other information you choose to provide.

3.2 Payment Information

When you make a purchase, payment-related information is processed by our payment service providers.

Depending on the payment method used, this may include:

  • Payment method;
  • Billing information;
  • Transaction details;
  • Payment verification information.

Tresskind does not directly store complete payment card numbers on its own servers.

3.3 Device and Usage Information

When you visit or interact with our website, certain information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type and device information;
  • Operating system;
  • Time zone;
  • Pages viewed;
  • Products viewed;
  • Referral sources;
  • Website interactions;
  • Approximate location derived from technical information where permitted;
  • Date and time of visits;
  • Other technical or usage information.

We may use this information to operate our website, understand how customers interact with Tresskind, improve our services, maintain security, and measure website performance.

4. Cookies and Similar Technologies

Tresskind and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

  • Provide essential website functionality;
  • Maintain your shopping cart;
  • Remember preferences;
  • Understand website usage;
  • Measure website and marketing performance;
  • Detect fraud and improve security;
  • Support advertising and marketing activities where permitted.

Cookies and similar technologies may include:

Essential Cookies

Used for functions necessary to operate our website, checkout, shopping cart, security, and related services.

Functional Cookies

Used to remember certain preferences and improve website functionality.

Analytics Cookies

Used to understand how visitors interact with our website and evaluate website performance.

Advertising Cookies

Where enabled and permitted, these may be used to measure advertising performance and provide advertising based on interactions with our website.

Where required by applicable law, we will request consent before using certain non-essential cookies or similar technologies.

You may be able to manage cookies through your browser settings and, where available, the cookie preference tools provided on our website.

Please note that disabling certain cookies may affect website functionality.

5. How We Use Personal Information

We may use personal information for the following purposes.

5.1 Processing and Fulfilling Orders

We may use your information to:

  • Process and verify orders;
  • Process payments;
  • Prepare products for shipment;
  • Arrange delivery;
  • Provide shipping and tracking updates;
  • Manage cancellations;
  • Handle eligible returns and refunds;
  • Resolve damaged, incorrect, or missing-item claims.

5.2 Customer Service

We may use personal information to:

  • Respond to questions;
  • Provide product information;
  • Assist with orders;
  • Process customer service requests;
  • Resolve complaints or disputes;
  • Maintain records of customer communications.

5.3 Operating and Improving Our Website

We may use information to:

  • Operate our online store;
  • Maintain website functionality;
  • Understand how customers use our website;
  • Improve website performance and user experience;
  • Develop and improve our services.

5.4 Security and Fraud Prevention

We may process information where reasonably necessary to:

  • Detect suspicious activity;
  • Prevent fraudulent transactions;
  • Protect customer accounts;
  • Protect our website and services;
  • Enforce applicable terms and policies.

5.5 Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

  • Send promotional emails or other marketing communications;
  • Inform customers about products or promotions;
  • Measure advertising performance;
  • Understand customer interactions;
  • Improve marketing campaigns;
  • Provide relevant or personalized advertising where applicable.

You may unsubscribe from promotional email communications using the unsubscribe option included in those communications.

6. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, provide our services, comply with legal requirements, or for other purposes described in this Privacy Policy.

6.1 Shopify

Our online store uses services provided by Shopify.

Shopify may process personal information in connection with services such as:

  • Website hosting;
  • Store functionality;
  • Checkout;
  • Order management;
  • Security;
  • Fraud prevention.

Shopify's handling of personal information may also be governed by its own applicable privacy documentation.

6.2 Payment Service Providers

We may share or allow payment service providers to process information necessary to complete and verify transactions.

Such information may include:

  • Transaction information;
  • Billing information;
  • Payment verification information;
  • Other information necessary to process a payment.

6.3 Shipping and Logistics Providers

To fulfill and deliver your order, we may provide logistics providers, carriers, warehouses, or fulfillment partners with information such as:

  • Recipient name;
  • Shipping address;
  • Contact information;
  • Order details;
  • Information reasonably necessary for delivery.

This processing allows us to provide the shipping and delivery services described in our Shipping & Delivery Policy.

6.4 Analytics Providers

We may use analytics providers to understand website usage and improve our services.

Depending on the services enabled on our website, analytics providers may process information such as:

  • Device information;
  • IP address;
  • Usage information;
  • Website interactions.

These services may include Google Analytics, where enabled.

6.5 Advertising and Marketing Partners

Where enabled and permitted by applicable law, we may work with advertising or marketing providers to:

  • Measure advertising performance;
  • Understand interactions with advertising;
  • Measure conversions;
  • Support relevant or personalized advertising.

These services may include platforms such as Google Ads and Meta Ads, where enabled.

6.6 Professional, Legal, and Compliance Purposes

We may disclose information where reasonably necessary to:

  • Comply with applicable laws or lawful requests;
  • Respond to legal proceedings;
  • Protect our legal rights;
  • Investigate suspected fraud or misuse;
  • Protect customers, our business, or others.

We may also share necessary information with professional advisers or service providers who support our business operations where appropriate.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with applicable legal, accounting, or tax requirements.

Retention periods may vary depending on the type of information and why it was collected.

Order and Transaction Information

Order records may be retained where necessary for:

  • Order fulfillment;
  • Accounting;
  • Tax requirements;
  • Customer service;
  • Fraud prevention;
  • Legal compliance.

Customer Communications

Customer service communications may be retained as reasonably necessary to:

  • Respond to requests;
  • Resolve disputes;
  • Maintain service records;
  • Protect our legitimate business interests.

Marketing Information

Marketing information may be retained until, as applicable:

  • You unsubscribe;
  • You withdraw consent where consent is the applicable basis;
  • You request deletion where you have a right to do so;
  • We determine that the information is no longer necessary.

Analytics Information

Analytics information may be retained according to our settings and the applicable retention practices of the relevant service providers.

8. Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Withdraw consent where processing is based on consent;
  • Object to certain processing;
  • Request restriction of certain processing;
  • Request information about how personal information is used or disclosed;
  • Exercise other rights available under applicable privacy laws.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, please contact:

support@tresskind.com

Please describe the nature of your request and provide sufficient information for us to identify the relevant information.

To protect your information, we may need to verify your identity before completing certain requests.

Where applicable, you may also have the right to lodge a complaint with an appropriate privacy or data protection authority.

9. Marketing Communications

If you receive promotional email communications from Tresskind, you may unsubscribe at any time using the unsubscribe link included in the relevant message.

Please note that even if you opt out of marketing communications, we may still send non-promotional communications necessary to complete transactions or provide services, such as:

  • Order confirmations;
  • Shipping notifications;
  • Customer service responses;
  • Return or refund communications;
  • Security or account-related notices.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against risks such as:

  • Unauthorized access;
  • Loss;
  • Misuse;
  • Unauthorized disclosure;
  • Alteration or destruction.

However, no website, electronic transmission, storage system, or online service can guarantee absolute security.

Customers are also responsible for taking reasonable steps to protect their account credentials and devices where applicable.

11. International Data Transfers

Because Tresskind operates an online store and works with service providers that may operate internationally, personal information may be processed or stored in countries or regions other than the country in which you live.

This may include locations where:

  • Shopify operates;
  • Payment providers operate;
  • Logistics providers operate;
  • Analytics providers operate;
  • Advertising or marketing providers operate.

Privacy and data protection laws may differ between jurisdictions.

Where required by applicable law, we take reasonable steps or use appropriate mechanisms designed to protect personal information transferred internationally.

12. Children's Privacy

Our website and services are not directed to children under the minimum age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact:

support@tresskind.com

We will review the request and take appropriate action where required.

13. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services.

When you leave the Tresskind website or interact with a third-party service, that third party's privacy practices may apply.

Tresskind is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review the privacy information provided by those third parties before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations;
  • Our website or services;
  • Technologies we use;
  • Legal or regulatory requirements;
  • Our privacy practices.

When we update this Privacy Policy, we will post the revised version on this page and update the Last Updated date where appropriate.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

Brand:
Tresskind

Legal Operating Entity / Data Controller:
HEBEI YIXUN TECHNOLOGY CO., LTD.

Privacy Email:
support@tresskind.com

Customer Support Email:
support@tresskind.com

Registered Business Address:
Unit 1-1-1001, Sunac Zhenyue Mansion, No. 367 Jianhua South Street, Yuhua District, Shijiazhuang City, Hebei Province

Unified Social Credit Code:
91130108MACA158R9M

For questions relating specifically to orders, shipping, returns, or products, please contact support@tresskind.com or review our FAQs, Shipping & Delivery Policy, and Refund & Return Policy.